Legal

Order Processing:

• Orders are processed within 1-2 business days of placement (excluding weekends and holidays).
• If any delays occur (e.g., during peak periods), we will notify you via email.

Shipping Methods & Costs:

• We offer domestic shipping across Canada. Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order.
• Orders that exceed a specified amount may qualify for free shipping (please see promotions or minimum order requirements on our website).
• Estimated delivery times typically range from 3-7 business days for domestic shipments. International shipping, if available, may require 7-21 business days.

Tracking Your Order:

• Once your order ships, you will receive an email containing your tracking information so you can monitor your shipment’s progress.

Lost or Damaged Shipments:

• If your package is lost or arrives damaged, please contact our customer support at [email protected] within 7 days of the expected delivery date. We will work with our shipping partners to resolve the issue.